Set up marketing and rebooking

It costs far more to win a new client than to keep a happy one coming back. This guide sets up the marketing tools that turn one visit into a habit, without feeling pushy.

1. Turn on rebooking reminders

1. 1

   Choose a timing for each service

   A cut every four weeks, a treatment every six. Set the gap that fits and AppFlow nudges clients when they are due.

2. 2

   Write it in your voice

   Use a warm, short message. People can tell the difference between a thoughtful nudge and a blast.

2. Create an offer

• A welcome offer for first-time clients
• A quiet-day promotion to fill midweek gaps
• A win-back message for clients you have not seen in a while
• Gift cards for regulars to share

3. Reward loyalty

Set up a simple reward for repeat visits, or a thank you for your most frequent clients. It makes people feel seen and keeps them coming back.

4. See what is working

Track which messages bring clients back and which offers fill your quiet days, then do more of what works.