Terms and conditions

These terms are a legal agreement between you and AppFlow. By creating an account or using AppFlow, you agree to them and to our Privacy policy. If you are using AppFlow on behalf of a business, you confirm you are authorised to accept these terms for it.

AppFlow provides tools to manage bookings, payments, client communication and a branded app. We may add, change or remove features as the product evolves, and we will give reasonable notice of significant changes.

You are responsible for keeping your login details secure and for activity on your account. Let us know promptly if you believe it has been accessed without permission. You must be at least 18 and provide accurate information.

You agree not to:

• use AppFlow to break the law or infringe anyone’s rights;
• send spam or unlawful, harmful or misleading content;
• attempt to disrupt, reverse engineer or gain unauthorised access to the service;
• misuse other people’s personal information.

You keep ownership of the content and data you put into AppFlow. You grant us the limited permissions we need to host and process it so we can provide the service. You are responsible for having the right to use that data, including information about your own clients.

Paid plans are billed in advance on a recurring basis. You can change or cancel at any time, and changes take effect from your next billing period. Fees already paid are non-refundable except where required by law, including under the Australian Consumer Law. Card payments are handled by our payment providers.

We work hard to keep AppFlow available and reliable, and you can see current status on our Trust & security page. We may occasionally need to perform maintenance or make changes, and we cannot promise the service will always be uninterrupted or error free.

AppFlow may connect with third-party services, such as payment and messaging providers. Those services have their own terms, and we are not responsible for them.

AppFlow, including its software, design and brand, belongs to us. These terms do not give you any rights in our intellectual property beyond using the service as intended.

Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent permitted by law, AppFlow is provided “as is”, and we are not liable for indirect or consequential loss. Our total liability is limited to the amount you paid us in the 12 months before the claim.

You can stop using AppFlow at any time. We may suspend or close an account that breaches these terms or poses a risk to the service or other users. You can export your data before closing your account.

We may update these terms from time to time. If we make material changes we will update the date above and let you know. Continuing to use AppFlow means you accept the updated terms.

These terms are governed by the laws of Australia, and the courts of Australia have jurisdiction.

Questions about these terms? Email hello@appflow.com.au.