Run the whole business from one app.

A quick tour of the AppFlow Hub

AppFlow Hub is where the work happens. It is the app for owners and staff, built to run your day from the front desk or the palm of your hand. Open it on your iPhone between jobs, or run the front desk from an iPad on the counter.

Every booking, end to end, on one calendar

The month calendar is the heart of AppFlow: create a booking, complete it, reschedule it, cancel it or mark a no-show, all from one place. Bundle several services and paid add-ons into a single appointment, and amend it later by swapping a service or adding a one-off line. Slot locking re-checks for clashes the moment a slot is taken, so two people can never grab the same time.

• Create and manage every booking from a clear month calendar
• Book, reschedule, cancel, complete or mark a no-show in a few taps
• Combine several services plus paid add-ons in one appointment

Get paid your way, with the money landing straight in your account

Connect your own Stripe or Square account so every payment goes directly to you, never sitting with us in between. Decide service by service whether clients pay nothing up front, leave a deposit or pay in full, then watch what you collected, your fees and your payouts come together in one clear finance view.

• Connect your own Stripe or Square account so payments land directly with you
• Set each service to take no payment, a deposit or full payment up front
• Charge a fixed deposit or a percentage, whatever fits the job

Your team, your roster, sorted

Add your people, set who does what and when, and let AppFlow fill their day with the right work. Recurring hours and one-off exceptions keep your available times accurate, smart rules decide who takes each job, and clock-in totals flow straight to Xero for payroll.

• Give every team member a login and choose which services they are qualified for
• Set recurring weekly hours plus date-specific exceptions that drive real available time slots
• Let ordered allocation rules pick who gets a job: their usual person, the least busy, the next free, or a set choice

Your team runs the day from their phone

The AppFlow staff app puts the whole day in your team's pocket: today's bookings, who is in service, which chairs are free and a clock-in card with live shift time. They sign in with their email and password or a one-time code, look up any customer in a tap and find everything under simple bottom tabs. Less time chasing the front desk, more time looking after clients.

• A home dashboard with today's bookings and quick summary tiles for who is on shift and what is free
• Sign in with a password or a one-time code emailed to them, with nothing to remember
• Clock in and out from the home screen with live shift time as they work

See exactly where work is happening, right now

Whether your team comes to the customer or the customer comes to you, AppFlow shows you the whole picture live. Staff tap On my way, Start and Complete on the go while customers follow a real-time tracking page, and in-store work plays out on a colour-coded floor view you can run with a tap. Owners get a live operations map and clear reports on revenue and on-time performance.

• Mobile jobs flow through On my way, Start and Complete with live GPS
• Customers follow a public tracking page with a map and arrival estimate, like a rideshare
• The Live Floor shows every chair or station at a glance: black free, green booked, red unavailable

Know every customer, earn every review

AppFlow builds a customer directory from everyone who books, so you can see who they are, what they have spent and when you last saw them in one tidy list. Open any profile for their full booking history and reviews, and let a unique link gather a star rating and comment tied to the exact appointment they just had. It is the simple customer CRM and review tool that keeps your best clients coming back.

• Search your whole customer list by name, email or phone in seconds
• Open a profile for lifetime spend, booking count, average rating and last visit
• See every past and upcoming booking for each customer in one place

Turn one-off clients into loyal members

Sell membership plans that give members a standing discount applied automatically at booking, then layer on a credits programme you brand with your own name. Set the value, expiry and per-customer cap, let members earn and spend credits on the services you choose, and nudge one-off clients to make their booking recurring right at checkout.

• Sell monthly, yearly or one-off membership plans with a standing member discount applied automatically at booking
• Build a branded credits or points programme: set your own name, dollar value, expiry and per-customer cap
• Let members earn and redeem credits against the services you choose, right at checkout

Bring customers back without lifting a finger

Send a one-off email to exactly the right people, then let automations handle the reminders and follow-ups around every appointment. You stay in touch and fill quiet days, while AppFlow does the chasing so you can get on with the work you love.

• Email campaigns to targeted segments like lapsed customers, big spenders, no-shows and new clients
• See a live audience count and personalise with merge tags, then send now, schedule or save a draft
• Automatic reminders before visits and follow-ups after, with a skip for anyone already booked in

Set up in minutes, shaped to your business

AppFlow comes ready for your trade, so a new owner can be live the same afternoon. Pick your industry and you start with services, opening hours and an intake form already in place, then fine-tune your booking link, hours, locations and pricing from one tidy settings area. A setup guide, dashboard snapshot and guided tours walk you through every step.

• Industry starter menus, opening hours and intake forms so you are not starting from a blank page
• A setup guide, dashboard snapshot and guided tours to help you go live fast
• Control your business name, booking link, timezone and booking window in a few taps