Step-by-step guide

Run your day with the staff mobile app

Sign in, read your home dashboard, clock in and out, work your run sheet and look up any customer, all from your phone.

5 min readUpdated 26 June 2026

The staff mobile app is where your team runs the day. It opens on a home dashboard with today's bookings and quick tiles for who is in service and which chairs are free, plus a clock-in card that tracks live shift time. This guide walks through signing in, reading the dashboard, clocking in and out, working the day calendar and looking anyone up.

Sign in to the app

Each team member signs in with their own login, so the app shows them their day and their bookings. There are two ways in and neither needs a password to be memorised.

  1. 1

    Open the app and enter your email

    Download the app, open it and type the email address your manager used to set you up.

  2. 2

    Choose how to sign in

    Enter your password, or tap to have a one-time code emailed to you. The code is handy on a new phone or when you cannot recall your password.

  3. 3

    Land on your home dashboard

    Once you are in you go straight to the home screen, with today already laid out in front of you.

Screenshot: The sign-in screen showing the email field with the password option and the emailed one-time code option side by side.

Read your home dashboard

The home screen is built to answer the question every team member asks first: what is happening right now? Today's bookings sit up top, with summary tiles below.

  • Today's bookings: the appointments coming up, in order, so you know what is next
  • Who is in service: which team members are with a client right now
  • Chairs free: where there is space to take a walk-in or fit someone in
  • Clock-in card: your shift status and live shift time once you start
Screenshot: The home dashboard with the today's bookings list at the top and the summary tiles for who is in service, chairs free and the clock-in card below.

Clock in and out

Your shift is tracked from the same home screen, so there is no separate place to remember.

  1. 1

    Tap clock in when you start

    Find the clock-in card on the home screen and tap clock in. Your live shift time starts counting straight away.

  2. 2

    Watch your live shift time

    The card keeps a running total of your shift while you work, so you can always see how long you have been on.

  3. 3

    Tap clock out when you finish

    At the end of your shift tap clock out. The time is saved to your timesheet, which lives in your profile.

Tip

Forgot to clock out before you left? Your timesheets are in the profile hub, so you or your manager can tidy a shift up later.

Screenshot: The clock-in card on the home screen mid-shift, showing the clock-out button and the live shift timer running.

Work the day calendar

The day calendar is your run sheet: every booking for the day laid out so you always know what is next and who is coming in.

  1. 1

    Open the calendar tab

    Tap the calendar from the bottom tabs to see the full day in order.

  2. 2

    Read down the run sheet

    Each booking shows the time, the service and the customer, so you can plan your day at a glance.

  3. 3

    Tap a booking for the detail

    Open any booking to see the full detail before the customer arrives.

Screenshot: The day calendar run sheet listing the day's bookings in time order with service and customer on each row.

Look up a customer

The customer tab lets you find anyone in seconds, whether they are booked in today or not.

  1. 1

    Open the customer tab

    Tap customers in the bottom tabs to open the list.

  2. 2

    Search by name

    Start typing a name to filter the list down to the person you need.

  3. 3

    Open their profile

    Tap a customer to see their details and history, so you are across them before they walk in.

Screenshot: The customer tab with the search field active and a filtered list of matching customers below.

Find your profile and settings

The profile hub is the home for everything that is yours: your timesheets, your team and your settings. You can also see who else is on shift right now.

  • Timesheets: your clocked shifts, ready to review
  • Team: who you work with and who is on shift right now
  • Settings: your account and app preferences
Screenshot: The profile hub showing the timesheets, team and settings options, with the bottom-tab navigation visible along the bottom.

Good to know

Everything in the app is organised under simple bottom tabs: home, calendar, customers and profile. Tap between them any time without losing your place.

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